i am not able to access my RDP , why?

if you are not able to access your RDP it may be because of following reasons:
            1. connection problem. make sure  you have a working internet connection
            2. Make sure you have paid your renewal invoice.
            3. Sometimes if any client installs VPN  this problem might occur .but this will be solved in a shorttime.

            4. RDP cannot be used during hardware and software maintainance in the server .

            5. If you are blocked for any abuse you may not be able to access your RDP, in this case create a support ticket to contact us.
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